Manu888 takes the privacy and personal data protection of Malaysian players seriously. This document clearly sets out what data we collect, how it is used, who may have access to it, and your rights as the owner of that data.
How we keep your personal data safe and ensure it is used responsibly
All personal data and financial information you submit to the manu888 platform is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB. Your data is never transmitted in an unsecured format.
256-bit SSLYou have the right to access, correct, export, and request deletion of your personal data stored in manu888's systems at any time. These requests are processed within 30 business days, and we will not create unnecessary obstacles unless there is a legitimate legal reason to do so.
Player RightsManu888 has never sold, rented, or shared players' personal data with any marketing company, advertiser, or commercial third party without your explicit consent — and we never will. Your data is not a commodity; it is personal information entrusted to us to protect.
No Data SellingManu888 only collects data that is strictly necessary to operate the platform, process payments, and meet legal requirements. We do not collect personal data that is excessive or irrelevant to the purpose of our online betting and casino platform.
Minimum DataWe've written this privacy policy in plain, easy-to-understand English — not buried in confusing legal jargon. Every player in Malaysia deserves to fully understand how their data is handled, without needing a law degree or an IT background.
EnglishIn the unlikely event of a data security breach that may affect your personal information, manu888 is committed to notifying affected players within 72 hours and taking immediate remedial steps to minimise the impact.
72-Hour NoticeThis Privacy Policy should be read together with the Terms & Conditions governing the use of the manu888 platform.
Read Terms & Conditions →We use data to help players gamble more responsibly.
Learn More →By using the manu888 platform, you agree to the collection and use of your personal information as described in this Privacy Policy. Please read this document carefully before registering an account.
This Privacy Policy ("Policy") describes how manu888 ("Platform", "we", "us") collects, uses, stores, protects and shares the personal information you provide or that we collect when you use our online sports betting and casino platform on this website.
Manu888 is committed to protecting the privacy of every Malaysian player on our platform. We understand that your trust is our most valuable asset, and we take our responsibility to manage your personal data with integrity, transparency, and respect for your privacy rights seriously — every single day.
This policy applies to all manu888 platform users, including unregistered visitors, registered members, and former members whose accounts have been closed. Your continued use of the manu888 platform following any amendment to this policy will be considered acceptance of the updated policy.
When you register a manu888 account, interact with the platform, or contact our customer support, you may provide the following information:
When you use the manu888 platform, our systems automatically collect certain technical information to ensure the platform functions correctly and your account remains secure:
In certain cases, manu888 may receive information about you from legitimate sources, including third-party identity verification providers we use for KYC processes, and payment providers in relation to transaction status.
Manu888 uses the personal data collected for the following purposes:
| Purpose of Use | Data Used | Required? |
|---|---|---|
| Player account management | Name, email, phone number, password | Mandatory |
| Deposit & withdrawal processing | Payment information, transaction records | Mandatory |
| Identity verification (KYC) | MyKad/passport, date of birth | Mandatory |
| Fraud prevention & security | IP address, device data, usage patterns | Mandatory |
| Customer support | Communication history, account details | Mandatory |
| Responsible gaming | Betting patterns, session duration | Mandatory |
| Legal compliance | All relevant data | Mandatory |
| Platform improvements | Anonymised usage data | Optional |
| Promotional communications (with consent) | Email, phone number | Optional |
Manu888 does not use your personal data for purposes not stated in this policy without obtaining your consent first. We do not use your data for fully automated decision-making that has legal or equivalent effects on you without human involvement.
Manu888 processes your personal data on the following valid legal bases:
Manu888 does not sell players' personal data. However, in the course of operating the platform, we may share data with selected third parties in the following categories:
When manu888 shares data with third parties, we ensure the following: the third party receives only the minimum data necessary for the specific purpose, a binding data protection agreement is in place between manu888 and the third party, and data sharing is limited solely to legitimate, stated purposes.
Manu888 implements a range of technical and organisational security measures to protect players' personal data from unauthorised access, disclosure, alteration, or destruction:
While manu888 takes all reasonable steps to protect your data, no security system in the world can guarantee absolute 100% protection. We encourage players to take their own security precautions as well, such as using a strong, unique password and enabling two-factor authentication (2FA) on your manu888 account.
Cookies are small text files stored on your device by your web browser when you visit a website. manu888 uses cookies and similar tracking technologies to ensure the platform operates correctly and to provide you with a better experience.
You can manage cookie settings through your web browser. However, disabling essential cookies will affect the functionality of the manu888 platform and may prevent you from logging in or using certain features. For optional analytics cookies, you can withdraw your consent through your manu888 account settings or by contacting our support team.
Manu888 retains your personal data for as long as your account is active and for any additional period required by law or legitimate business needs:
When data is no longer required for any legitimate purpose, manu888 will securely delete or anonymise it.
As a manu888 player, you have the following rights regarding the personal data we hold about you:
You have the right to request a copy of the personal data we hold about you. We will provide this data in a readable format within 30 working days of receiving your request.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. You can update certain information directly through your account settings.
You may request the deletion of your personal data under certain circumstances. Each request will be assessed against any legal obligations that may require us to retain specific data.
In certain circumstances, you have the right to request that we restrict how we process your data while any related dispute or query is being resolved.
You have the right to receive the personal data you have provided to us in a structured, machine-readable format, for your own use or for transfer to another party.
You have the right to object to the processing of your data for direct marketing purposes at any time, without giving any reason. We will stop processing your data for that purpose immediately.
To exercise any of the rights above, send us a written request by email at support@manu888.wine stating the right you wish to exercise and sufficient details for us to identify your account. We will respond within 30 business days.
The manu888 platform is intended for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account.
If you believe that a minor has registered a manu888 account, please contact us immediately at support@manu888.wine so that we can take appropriate action without delay.
Manu888 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or changes to the services we offer.
For material amendments — changes that significantly affect how we process your personal data or your rights — we will provide at least 14 days' notice before the changes take effect, via in-platform notifications or an email to your registered address.
The "Last Updated" date at the top of this document indicates when this Privacy Policy was last reviewed. Your continued use of the manu888 platform after any amendment takes effect will be considered acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way manu888 handles your personal data, please contact us at:
We will respond to all privacy enquiries within 5 working days. For formal data subject rights requests (section 9), please submit your request by email with sufficient identity verification details so we can process it securely.
Behind the formal language, this is our genuine commitment to your privacy
This is not just a legal statement. manu888 has never and will never sell players' personal information to any advertising company, data broker or commercial third party. Your data is not our revenue stream — giving you the best gaming experience is.
Many platforms hide their privacy policies behind complex technical language. manu888 has chosen to write this policy in plain Bahasa Malaysia so that every Malaysian player can read it and truly understand what happens with their data.
Manu888 uses the same 256-bit SSL encryption that Maybank and CIMB rely on to secure online banking transactions. Your financial data and personal information are protected to the same standard as Malaysia's leading financial institutions.
You can request to view, correct, export, or delete your data at any time. We won't make the process difficult or put you through unnecessary red tape. Send us an email and we'll handle your request within 30 business days.
In the unexpected event of a data security breach that may affect you, we are committed to notifying you within 72 hours and providing full details of what occurred and the steps we have taken.
One of the most meaningful uses of your data is to support responsible gambling. Your play patterns help manu888's systems identify players who may need support — not to penalise, but to help.
From the moment you type to the moment your data is stored — here's how we keep it safe
All data you transmit to manu888 is protected with TLS 1.3 encryption in transit — from your device directly to our servers with no leakage.
Sensitive data such as passwords and KYC documents are stored in an encrypted format that is unreadable by anyone — including manu888 staff.
Principle of least privilege — only staff who need access to specific data may view it, with every access automatically logged and monitored.
Security monitoring systems operate 24/7 to detect suspicious activity and respond before it escalates into a larger issue.
Answers to the most frequently asked questions about privacy and data security at manu888
Join over 500,000 Malaysian players who enjoy manu888 with full confidence that their privacy and data are protected to the highest standards.
Also read other important documents related to the use of the manu888 platform
The complete rules governing use of the manu888 platform, including policies on accounts, deposits, withdrawals and bonuses.
Self-exclusion tools, game limits and support resources for players who want to play more safely.
Answers to the most frequently asked questions about manu888 accounts, deposits, withdrawals, and security.
Get to know manu888 better — our mission, vision and commitment to Malaysian players from day one.